WIC Local Agencies

• What You Need to Know...

• Formula

  • Formula Guidance - Formula contract transition and shortages, communications, documentation, and support.
  • Medical Formulas Available at Local Agencies
  • FORMULA RESOURCES & REFERENCES
  • Minnesota WIC Formula Summary (MOM - Exhibit 7B) (PDF)
  • MN WIC Contract Formula Amounts Guide (PDF)
  • Minnesota WIC Medical Formula Amounts Guide (PDF)
  • Formula Amounts Guide: Maximum Amounts by Federal Regulation (PDF)
  • Minnesota WIC Formulary and Medical Reasons for Issuance (PDF)

  Minnesota WIC Waivers - updated 1/17/2023

  • Minnesota WIC Waivers are in place until 90 days after the nationally-declared public health emergency (PHE) expires.

    The U.S. Department of Health and Human Services extended the federal PHE through mid-April, 2023. That extends Minnesota WIC waivers, including in-person services, through mid-July, 2023.

    Minnesota WIC waivers may or may not be extended beyond mid-July, 2023. The State WIC Agency will notify local agencies when there is new information.

  COVID-19 Guidance

  • Communication Resources for Resuming In-Person Services (PDF)
  • WIC In-Person Clinic Operations During COVID-19 (PDF)
  • COVID-19 Reference Document (PDF)

• Staff Resources

• Directories & Contacts

  • Local Agency Directory
  • State Staff Directory - WIC/CSFP (PDF)
  • FNS - Other State Agency Contacts

  Breastfeeding

  • BREASTFEEDING RESOURCES
    • Videos/Photos
    • Materials - storage guidelines, MN BF laws cards, thank you postcard, and clinic signs.
    • Prescription Medications
    • Potential Contraindications
    • Materials
    • Partners
  • Breast Pumps: Orders and Claims Process
  • Breastfeeding Resources (for participants)
  • Breastfeeding Friendly Recognition Program

  Certification Procedures

  • Bloodwork
  • Income Verification using Tax Return Forms (PDF)
  • Separation of Duties
  • WIC Online Application
  • Duplicate Participant Q & A

  Food Package

  • Food Package Update (PDF)
  • Help Participants Use Benefits
  • MOM Section 7: Food Package (PDF)
  • Proration of Food Package in Information System
  • Understanding the WIC Food Package
  • Increased Fruit and Vegetable Benefits - Staff Talking Points
  • Infant Foods (WIC Memos)
  • Pictorials (for CPA use)
  • Quick Tips for CPAs
  • WIC Foods (for Participants)
  • NASEM - Review of WIC Food Packages Final Report
  • USDA - Federal Regulations for Food Package

  Shopping Help

  • WIC Transaction Troubleshooting Guide (PDF)
  • Helpful Tips to Share with WIC Participants to Promote a Positive Shopping Experience (PDF)
  • Shopping Help (for Participants) - Shopping Guides, checkout issues, using WIC Card, shopping tips, etc.
  • Receipt Reading Guidance (PDF)
  • The WIC Shopping Experience Module (55 minutes)
  • VENDOR-RELATED TOPICS
    • Using Self-Checkout with the WIC Card
    • Grocery Store Search
    • MN WIC APL (EXCEL) - The APL lists all of the WIC allowed foods and includes UPCs and product descriptions.
    • APL, Produce Mapping, & the App
    • UPC Submission Form - Submit this form if you think a product should be added to the APL (you will be required to attach a clear picture of the label).
    • Glossary of Vendor eWIC Terms

  Information System

  • MN WIC Help Desk - Phone number, email, hours of availability for WIC Help Desk and WIC's Information System, and common help desk forms.
  • HuBERT Cross-Reference Topics
  • HuBERT Hints
  • Identified Issues in HuBERT
  • User Roles & Definitions (PDF)
  • Hardware (Inventory, Site Planning/ Specifications/ Performance)
  • Technical How-to's
  • My Minnesota WIC App
  • WINNIE Information System
  • HuBERT Software Release Documents

  Civil Rights/ Interpreters/ Cultural Considerations

  • CIVIL RIGHTS RESOURCES
    • How To File a Complaint
    • Nondiscrimination Statement Requirements
    • Public Notification Requirements
  • INTERPRETERS
    • Working with Interpreters (Training)
    • Finding an Interpreter
    • Video Interpretation Service
    • Language Line Tools
  • CULTURAL CONSIDERATIONS
    • Working with Refugees
    • Diversity in Minnesota
    • Cultural Holidays - Ramadan

• Training

• Annual Requirements

  • Required Annually - Overview of training requirements by type of staff.
  • Mom-Section 4.5: Staff Training
  • Civil Rights Training
  • Security Training

  New Staff

  • Requirements
  • Training Resources

  Information System

  • HuBERT Clinic Training Modules
  • HuBERT Cheat Sheets
  • Build Clinic Calendar
  • Local System Admin (LSA)
  • Potential Duplicate Participants
  • HuBERT Reports
  • Infoview
  • State Use Questions
  • WIC Direct - Training Environment
  • My MN WIC App
  • Accessibility (for MDH WIC State Office Staff)

  Nutrition

  • Nutrition Modules
  • Baby Behavior
  • Education Choice for Participants

  Nutrition Assessment

  • Tools
  • Module (PDF)
  • Skills Spotlight
  • Other Resources

  Continuing Education

  • Continuing Education Overview - Assessment, planning and documentation.
  • Save the Date! New Trainings
  • MDH Live Registrations
  • MDH On Demand Learning
  • Training for Staff Development
  • Training Resources for Support Staff
  • Conferences & Workshops
  • Ethics Courses
  • Free Online Training Resources for WIC Staff Development (PDF)
  • Self-Study Courses to Purchase
  • Accredited Education Programs for RDs

  MDH Learning Center

  • Registration for MDH Training
  • Login & Registration

  Breastfeeding Training & Continuing Education

  • USDA Breastfeeding Curriculum
  • State Sponsored Lactation Education Courses 2023
  • Trainings & Meetings
  • On Demand Education
  • Advanced Education
  • IBCLC Certifications

• Nutrition

• Nutrition Education

  • Education Choice
  • Nutrition Education (WIC Memos)
  • Anemia Resources
  • Infant Feeding Guidelines
  • NUTRITION EDUCATION CARDS
    • English
    • La Nutrición - Spanish
    • Af Soomaali - Somali
  • WIC Works
  • Bias Free Communication (PDF)

  Nutrition Assessment

  • Risk Criteria
  • Minnesota WIC Risk Criteria - Exhibit 5-T (PDF)

  Participant Centered Services (PCS)

  • MN WIC PCS Vision Statement
  • PCS Resources
  • PCS Mentor Resources
  • PCS Skill Development
  • WIC PCS Webinars 2019/2020
  • WIC PCS Webinars 2016

  Topic of the Month

  • BREASTFEEDING
    • WIC Breastfeeding Curriculum (PDF)
    • Doula Care (PDF)
    • Hand Expression (PDF)
    • Relactation (PDF)
    • Supporting Breastfeeding During Challenging Times (PDF)
  • COUNSELING
    • Communication and Counseling Over the Phone (PDF)
    • Discussing Child's Weight (PDF)
    • Positive Deviance (PDF)
    • Trauma-Informed Care in Nutrition (PDF)
  • FEEDING BEHAVIOR
    • A New Look at Responsive Feeding Practices (PDF)
    • Sensory Disorder or Picky Eating (PDF)
    • Trauma Effects on Child and Infant Feeding Behaviors (PDF)
  • FOODS
    • Added Sugar (PDF)
    • Energy Drinks (PDF)
    • Milk & Milk Alternatives (PDF)
    • Yogurt (PDF)
  • GENERAL
    • Addressing Social Media Hype and Misinformation (PDF)
    • Developmental Delays and WIC Resources (PDF)
    • Infant Stools: What's Normal? (PDF)
    • Postpartum Care (PDF)
    • Target Marketing (PDF)
    • WIC Staff Training (PDF)
  • HEALTHY HABITS
    • Encouraging Family Mealtime (PDF)
    • Fluoridated Water (PDF)
    • Get Moving and Stay Active (PDF)
    • Indoor Play Time (PDF)
    • Introduction to the Cup (PDF)
    • Media and Young Children (PDF)
  • NUTRITION
    • Gluten-Free Diets (PDF)
    • Iodine (PDF)
    • Iron Deficiency Anemia (PDF)
    • Lactose Intolerance (PDF)
    • Micronutrients that Support Immunity (PDF)
    • Vegetarian Diets for Children (PDF)
    • Vitamin D (PDF)
    • Whole Grains (PDF)
  • PREGNANCY
    • Preeclampsia (PDF)
    • Health Pregnancy Outcomes (PDF)
  • SUBSTANCE USE
    • Cannabidiol (CBD) (PDF)
    • Fetal Alcohol Spectrum Disorder (PDF)
    • Marijuana Use While Pregnant or Lactating (PDF)
    • Vaping (PDF)
  • VITAMIN SUPPLEMENTS
    • Gummy Prenatal Vitamins (PDF)
    • Prenatal Vitamins (PDF)

• Local Agency Spotlights

• Nutrition & Program

  • Utilization of Benefits (Dakota)
  • Utilization of Benefits (St. Paul-Ramsey)
  • WIC Kiosk for Outreach (Aitkin)
  • Kiosks for Helping Apply for WIC (Olmsted)
  • WIC Billboard (Nobles)
  • Targeted Anemia Education (Anoka)
  • Working with SHIP (Hennepin and Ramsey)
  • Remote Services Model (Anoka)
  • Success with TeleWIC! (North County)
  • WIC Pop Up Clinics at Head Start Orientation (Olmsted)

  Breastfeeding

  • PROMOTING EQUITY
    • Promoting Equity in Lactation
    • At the Farmers' Market: White Earth Tribal Health Promotes Lactation and WIC
    • Rock and Rest Tent: St. Joseph’s WIC Promotes and Normalizes Breast/Chest Feeding
    • Local Families Breastfeeding: Faribault, Martin and Nicollet Counties Feature
  • 2021 PROJECTS
    • Aitkin County
    • Beltrami County
    • Cook County
    • Hennepin County
  • GENERAL
    • Twin Ports Latch on Event: St. Louis County Hosts Event for Breastfeeding Awareness
    • Celebrate Breastfeeding in the Park: Freeborn County Event on August 24, 2019

• WIC Forms for Local Agencies

• Order Forms

  • Medical Formula Order Form
    Use to order medical formula from the State Office.
  • Brust Art (Materials)
    Contact your Consultant for login. Use to order NE cards, shopping guides/ formula inserts, App brochures, Welcome to WIC, and outreach cards.
  • Agency Materials Order Form
    Use to order a variety of WIC education materials, civil rights posters, laminated R & R, baby behavior DVDs, BF resources, brochures, posters and magnets.
  • Quarterly WIC Card Stock Order Form
    Orders placed 4 times/year on 12/15, 3/15, 6/15 and 9/15. Shipments delivered ~6 weeks after order deadline.

  Feedback/Questions/Complaint Forms

  • eWIC Transaction Issue Form (WORD)
    Collect participant information if they have an eWIC transaction issue. Enough detail must be provided so that MDH WIC staff can research the issue.
  • USDA Program Discrimination Complaint Form (PDF)
    WIC staff can help a participant file a report of a possible civil rights violation, which will be submitted directly to USDA.
  • Minnesota WIC Help Desk Feedback Form
    Use this form to provide feedback on MN WIC Help Desk call assistance.
  • WINNIE Questions for the State Office
    Submit questions about the new Information System, WINNIE.

  Financial Forms

  • Request to Increase Administrative Funds (RIAF) Form (WORD)
    MN WIC Operations Manual, Exhibit 2-C. Use to request an increase in authorized grant award to cover non-recurring costs related to program improvement or general infrastructure. Please discuss this request with your State WIC Consultant first.

  Information System Forms

  • Local Agency Reports & Data Request
    Use this form to submit requests for Infoview ad-hoc reports or other data requests.
  • Request to Submit WIC User Access Changes
    WIC Coordinators/Supervisors should submit this form to obtain a URL for the WIC Information User Requests Form.
  • WIC IS Software Change Request Form
    Suggest potential changes to the WIC Information System (IS) using this form, including: software changes, nutrition education/materials given/goal topics, and options for drop-down lists.
  • My MN WIC App Suggestions
    Suggest changes or enhancements to the My MN WIC App.

  Update Website Forms

  • Add or Remove Medical Formulas Available at Local Agencies - Website List
    Add or remove medical formulas from the list on the Medical Formulas Available at Local Agencies webpage.
  • Change WIC Staff on MDH Website
    Add or update staff information that displays in the Minnesota WIC Local Agency Directory on the MDH WIC website.
  • Change Grantees, Agencies or Clinics in IS and/or on MDH Website
    Add/update Grantees and Agencies, and add/update/deactivate Clinics, in the Information System and on the MDH WIC website.

  Hardware/Equipment Forms

  • Equipment/Supplies Request
    Use this form to order hardware, computer peripherals, and miscellaneous supplies. Your State WIC Consultant, selected at the bottom of the form, will be notified by email of this request
  • Local Agency Hardware Support Agreement (PDF)
    This agreement should be used once a Local Agency decides to use their own computers for WIC and has contacted the State with this request. It outlines the requirements for using local computers with the WIC Information System and requires a signature (usually, the CHS Administrator or head of local IT signs). Once signed, it should be sent to the State Office for review and approval.

  Certification Forms

  • Minnesota WIC Participant Documents Submission Form
    Use to collect participant documents for proofs electronically. NOTE: the form only allows attachments up to 10 MB and no more than 15 MB total per form to be sent in the email Local Agencies will receive.
  • Participant Signature Form
    Use to capture participant/proxy signatures when unable to collect in the information system or to collect of Local Agency specific forms. For more information: Guidance - Participant Signature Form
  • Exhibit 5-B: Registers for Manual Signatures (WORD)
    Word document for collected participant/proxy signatures.
  • Manual Certification - WIC Proof of Eligibility (PDF)
    Use to collect household information if unable to complete a certification using the Information System.
  • Manual Certification - Infants and Children (PDF)
    Use to collect information for infants and children if unable to complete a certification using the Information System.
  • Manual Certification - Women (PDF)
    Use to collect information for women if unable to complete a certification using the Information System.

• Weekly Update

• MN Operations Manual (MOM)

• Monthly Participation

• Finance

• Additional Funding for Local WIC Agencies

• Reports & Data

• Communications & Outreach

• Additional Support for WIC Families

• Advisory Group

• Job Postings

• Important Dates Calendar

• Recognition & Achievements

• Awards

  • Everyday Heroes
  • Breastfeeding Awards

• Contact Us

  This Questions & Feedback form submits an email to the WIC Program's State Office.