WIC Technical How-To

FileZilla Introduction (PDF) - How to use FileZilla; the secure FTP site where sensitive documents and reports are stored for Local Agency access.

Signature Pads - Trouble-shooting Common Issues (PDF) - Addresses common issues that require replacement of the SigPlus.ini file, steps for resolving the USB HID error (cannot connect to signature pad), and issues that require recalibration and how to recalibrate the signature pad.

Installation

SWIPe Installation Instructions (PDF) - How to install SWIPe, an application necessary for scanners, signature pads, and card readers to work with WINNIE.

Installing the Download and Recycle Bin Script (PDF) - To ensure data security is maintained properly, temporary files in the Downloads folder MUST be deleted after 1 day and deletion of files in the Recycle Bin should be set to no more than 30 days. These are instructions for installing the script that automates the deletion process. Agencies must either install the provided script, or develop an equivalent process, for all computers that use the WIC Information System (WINNIE) or WIC Mobile Management. 

Installing the Canon Scanner (PDF) - How to install the Canon Portable Scanner.