MIS & Data Unit Communications

Oct. 15, 2026

Reminder! New SWIPe version must be installed before Oct. 17

The following information was previously provided in the Sept. 9 Weekly Update, Sept. 10 MIS & Data Communications email, and the October WINNIE the Scoop.

The new version of SWIPe must be installed by 8 p.m. on Friday, Oct. 16.

A new version of SWIPe (msi file 1.0.26110.6) is available on FileZilla and can be downloaded from the agencygateway >> SWIPe folder. You will need a local administrator account to update SWIPe and should contact your county IT for assistance.

Please note that any previous versions of SWIPe should be uninstalled before installing the new version. Having multiple versions of SWIPe installed at the same time can result in issues when using WINNIE.

Reminder! Annual CVB adjustment

This information was provided in the October WINNIE the Scoop and in the Oct. 7 Weekly Update.

Due to WIC regulations, CVB amounts require annual inflation adjustments. On Oct. 19, default food packages for the following participants will be increased by $1 (no other CVB amounts are impacted by this adjustment).

• Children: $26 to $27
• Pregnant with multiples: $52 to $53
• Mostly-breastfeeding (MBF), MBF multiple infants, and pregnant and MBF: $52 to $53
• Fully breastfeeding (FBF) and pregnant and FBF: $52 to $53
• Fully breastfeeding multiple infants: $78 to $79.50

Beginning Oct. 19, CPAs must create a new default food package with the increased CVB amounts for the participants listed above when issuing benefits. These changes can be made over time when CPAs next meet with participants. Agencies are NOT required to void and reissue benefits that have already been issued.

For future food packages, you can either manually edit the CVB amount or delete the food package and add a new default food package.

Reminder! WINNIE Release 3.7.1

The following information was previously provided in the Sept. 10 MIS & Data Communications email and the October WINNIE the Scoop.

Installation
Gainwell will be installing WINNIE release 3.7.1 on Saturday, Oct. 17. All WINNIE environments (Production, Training, Mobile Management, and Infoview) will be unavailable from 8 p.m. on Friday, Oct. 16 through 7 a.m. Monday, Oct. 19.

On Oct. 19, the first day of clinic after installation, it may take longer to login as the system pulls down new information to your computer.

Release Document
A WINNIE Release 3.7.1 Document (PDF) is available on the WINNIE Release & Update Documents page on the MDH WIC website and should be reviewed by all WINNIE users prior to Oct. 19. This document details 8 bug fixes that impact the WINNIE clinic application.

New! Text messaging and new Infoview template

A new template, STATE USE – TEXT MESSAGE RELEASE DOCUMENTATION, has been posted to the INFOVIEW TEMPLATES >> State Use Questions folder. This report can be used to assess how your agency is doing with collecting texting consent in the new State Use question: Text Message Release Documentation. It can also be used to identify participants who still require follow-up (RESPONSE NEEDED and YES – Verbal Consent Obtained).

Overview:

• Can be run for multiple agencies at once.
• Agency List:
  • Grouped by agency and State Use answer/FIELD IS BLANK.
  • Output columns: Clinic ID, Household ID, State WIC ID, WIC Type, Cert Effective, Cert End Date, Last Set’s LDTU, State Use Answer.
  • Input controls allow you to filter by State Use answers/FIELD IS BLANK and clinic ID.
• Two statewide by agency count tabs provide counts and percentages by total currently certified participants and households and State Use Answers/FIELD IS BLANK.

This template is not meant to replace the Infoview report(s) you may be using for your current texting practices. If you are transitioning from using a Local Use question to the State Use question to document texting consent, please submit a Local Agency Reports & Data Request and we will prioritize updating your Infoview report(s).

Reminder! Text Messaging and WIC webpage

The following information was previously provided in the Sept. 10 MIS & Data Communications email and the October WINNIE the Scoop.

The Text Messaging and WIC webpage has been updated to reflect the changes to MOM Section 9.6: Electronic Communications Security (PDF). It includes information about policy, consent, documentation, suggested text usage, and secure texting options for easy reference. Navigation: Local Agencies >> Information System section >> Text Messaging dropdown.

Sept. 10, 2026

New version of SWIPe – install before Oct. 17

A new version of SWIPe (msi file 1.0.26110.6) is now available on FileZilla and can be downloaded from the agencygateway >> SWIPe folder. You will need a local administrator account to update SWIPe and should contact your county IT for assistance. The new version of SWIPe must be installed before the next WINNIE release, which will be installed on production on Saturday, Oct. 17.

Please note that any previous versions of SWIPe should be uninstalled before installing the new version. Having multiple versions of SWIPe installed at the same time can result in issues when using WINNIE.

Using artificial intelligence (AI) tools

To ensure the integrity of participant and vendor private and confidential data in the Minnesota WIC Program, the State Office is asking that your agency and its WIC staff NOT use any AI tools at this time. Please refer to the Artificial Intelligence (AI) tools in Minnesota WIC memo for more information.

Hardware information on MDH WIC website

The Hardware webpage on the MDH WIC website has been updated with the following information to assist agencies with purchasing WIC hardware:

• Minimum requirements and specifications for computers.
• List of peripherals (signature pads, scanners, and card readers) currently used by Minnesota WIC and other SPIRIT states.

Training refresh Sept. 15

This is a reminder that the WINNIE Training database will be refreshed on Tuesday, Sept. 15 and will be UNAVAILABLE.

All existing training accounts are deleted as part of the refresh process. Any agencies wanting to use WINNIE Training after the refresh on Tuesday, Sept. 15, will need to contact the Help Desk after the refresh has been completed to have your agency’s training account re-created. The earliest the Help Desk can re-create your training account is the day after the scheduled quarterly training database refresh, or Wednesday, Sept. 16.

To contact the MN Help Desk: call 1-800-488-8799, press 2, 2 or email them at mnhelpdesk@gainwelltechnologies.com.

WINNIE Release 3.7.1 – installation on Saturday, Oct. 17

Installation
Gainwell will be installing WINNIE release 3.7.1 on Saturday, Oct. 17. All WINNIE environments (Production, Training, Mobile Management, and Infoview) will be unavailable from 8 p.m. on Friday, Oct. 16 through 7 a.m. Monday, Oct. 19.

On Oct. 19, the first day of clinic after installation, it may take longer to login as the system pulls down new information to your computer.

Release Document
A WINNIE Release 3.7.1 Document (PDF) is available on the WINNIE Release & Update Documents page on the MDH WIC website and should be reviewed by all WINNIE users prior to Oct. 19. This document details 8 bug fixes that impact the WINNIE clinic application.

June 29, 2026

Minnesota Paid Leave (MPL) income calculation guidance

Although the majority of our WIC participants are adjunctively eligible, we recognize that trying to calculate MPL incomes can be difficult and time-consuming. Below are two new documents to help with navigating the Minnesota Paid Leave portal to find the information necessary to be able to calculate MPL income.

• Minnesota Paid Leave (MPL) – Income Determination (PDF): provides step-by-step guidance for assessing MPL and household income, including screen shots of the MPL portal, and entering the information into WINNIE.
• Minnesota Paid Leave (MPL) – Income Determination (Quick Reference) (PDF): provides abbreviated steps in a “cheat sheet” format.

These documents can be found on the MDH WIC website:

• Local Agencies page in the Staff Resources section >> Certification Procedures dropdown.
• WINNIE Training page in the Income Assessment section under the Income 3A – Traditional Income training module.

Please contact your State Consultant with any questions.

June 25, 2026

Minnesota Paid Leave (MPL) Proof of Income options

Two new options for MPL incomes will be added to the Proof of Income dropdown, and all the options changed to alphabetical order, over the weekend and available in WINNIE beginning Monday, June 29. The two new options for MPL will be:

• Minnesota Paid Leave (MPL) – Family
• Minnesota Paid Leave (MPL) – Medical

May 21, 2026

Mobile Management – Custom Messages

Please review the Submitting Custom Messages in Mobile Management (PDF) memo for important updates regarding the new process for submitting Custom Messages in Mobile Management beginning June 1. The memo includes details on access requests, first-time login steps, and training resources.

September 16, 2025

Trouble-shooting: MFA page not displaying after logging into Mobile Management

When logging into Mobile Management, you are now required to enter an MFA code. There have been instances in which the MFA code page is not displaying after you enter your password and click the Login button (you will receive the MFA email).

If this occurs, you will need to refresh the page.

Simple refresh: click the refresh icon to the left of the address bar. The MFA page with the green MFA message should display.

If it doesn’t, try clearing the caches with a hard reload/refresh. These are the steps for either Microsoft Edge or Google Chrome:

• Click the horizontal ellipses icon in the top right corner of the browser window.
• Select More tools.
• Select Developer tools.
• With the Developer tool panel open, right-click the refresh icon to the left of the address bar.
• Select:
  • Google Chrome: Empty Cache and Hard Reload
  • Microsoft Edge: Empty Cacher and Hard Refresh

If you still don’t see the MFA page or need further assistance, please contact the MN Help Desk at 1-800-488-8799, press 2, 2.

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